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ABOUT THE ROLE: This role is to put customers' success above all else. The Customer Success team is essential to any subscription based business model, and the Customer Success Manager (CSM) role is a critical piece. Ensuring that our customers are getting the most value out of our EHR platform and taking advantage of the offering in the best possible way. The CSM is a trusted adviser with strong ability to build relationships and drive value through a consultative approach, drives renewals based on the level of strategic direction we are providing our customer base. This person needs to be…