About the Company:
Our client is a leading Insurance Broking Company committed to delivering exceptional customer support and operational excellence. Join us as an intern to gain hands-on experience in the insurance domain and develop critical skills to grow your career.
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Key Responsibilities:
1. Customer Support:
o Interact with customers to resolve queries and provide information regarding insurance services.
o Ensure timely and professional communication through calls, emails, and in-person interactions.
2. Operations Management:
o Assist in daily operational tasks, including documentation, record-keeping, and process coordination.
o Support the team in organizing and streamlining workflows to ensure smooth operations.
3. Collaboration:
o Work closely with the operations and customer service teams to meet organizational objectives.
o Proactively participate in training sessions to understand company processes and insurance products.
4. Reporting:
o Prepare and maintain accurate reports related to customer support and operational activities.
o Provide regular updates to supervisors on progress and challenges.
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Skills and Qualifications:
• Education: Graduate in any discipline.
• Skills Required:
o Excellent verbal and written communication skills.
o Strong customer support and interpersonal abilities.
o Proficient in multitasking and time management.
o Attention to detail and ability to work collaboratively in a team.
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Benefits:
• Hands-on experience in the insurance broking domain.
• Opportunity to work in a dynamic and professional environment.
• Post-Internship Opportunity: Candidates excelling during the internship will be considered for a permanent position with a competitive salary.