Job Title: Skill Development & CSR Programs Associate

About the Role: The Skill Development & CSR Programs Associate is an entry-level position based in Mumbai, Maharashtra, within the All Industries sector. The role involves supporting the planning, coordination, and execution of skill development and CSR initiatives at the grassroots level. The associate will assist in program implementation, stakeholder coordination, and documentation to ensure effective delivery and measurable social impact.

Key Responsibilities: Routine Execution - Assist in daily program activities, including beneficiary data management, attendance tracking, and training documentation. - Support onboarding of participants and ensure completeness of required documentation. - Track program schedules and prepare basic progress reports. Coordination - Collaborate with trainers, field staff, NGOs, corporate partners, and community stakeholders. - Help organize training sessions, workshops, and outreach activities. - Coordinate logistics, materials, and approvals with internal teams. - Maintain communication with beneficiaries and local partners. Problem-Solving - Identify operational issues such as attendance gaps or resource shortages. - Escalate challenges to supervisors and support resolution efforts. - Ensure data accuracy and flag inconsistencies in reports. Role Growth - Learn fundamentals of program management, monitoring, and evaluation. - Gain exposure to CSR compliance, reporting standards, and impact measurement. - Gradually take ownership of small program modules or activities.
Key Deliverables - Accurate and timely maintenance of program data and reports. - Smooth execution of training sessions and CSR activities. - Effective stakeholder coordination. - High data integrity and documentation compliance. - Support in achieving program targets like enrollments, completions, and placements. Key Skills & Qualifications: - Bachelor's degree in Social Sciences, Development Studies, or related fields. - 0–1 year of experience; internships or volunteering in NGOs/CSR projects preferred. - Basic understanding of skill development and CSR initiatives. - Proficiency in MS Excel, Word, PowerPoint, and Google Workspace. - Familiarity with data entry, reporting, and documentation. - Strong communication, interpersonal, and organizational skills. - High attention to detail, social sensitivity, and empathy. - Ability to work in field environments and engage with diverse communities. - Willingness to learn and adapt to new processes.

Special Requirements: - Exposure to government skill schemes (e.g., NSDC, PMKVY) and CSR compliance frameworks is advantageous. - Experience in community-based projects or fieldwork is preferred. - Knowledge of local languages based on the region. - Ability to work collaboratively in team settings and handle multiple stakeholders. - The role offers a salary budget in INR Lakhs, commensurate with experience and performance. This position provides a pathway for career progression to roles such as Program Coordinator, Program Manager, and Impact Lead, with a focus on developing program management and social impact expertise.