Stores and general administration associate

About the Role: The Stores and general administration associate is an entry-level position within the Logistics & Distribution function, based in Mumbai, Maharashtra. The role involves supporting daily warehouse activities such as inventory management, inbound and outbound processes, and coordination with logistics teams to ensure timely and accurate order fulfillment. The position offers an opportunity to develop foundational skills in warehouse operations and supply chain management.

Key Responsibilities: Routine Execution - Receive, inspect, and record incoming goods - Ensure proper storage and binning of inventory - Support picking, packing, and dispatch activities - Maintain accurate inventory records and conduct cycle counts - Assist in physical stock audits - Follow standard operating procedures (SOPs) for warehouse tasks Coordination - Collaborate with procurement and vendors for shipments - Coordinate with logistics and transport teams for dispatch planning - Communicate stock availability and order status to internal teams - Support resolution of delays or discrepancies Problem-Solving - Identify and report inventory mismatches or damages - Escalate issues such as delays or shortages - Assist in resolving operational bottlenecks under supervision Role Growth - Learn warehouse management systems (WMS) and workflows - Improve efficiency in order processing - Gradually take ownership of specific warehouse functions like inventory tracking and dispatch coordination

Key Skills & Qualifications: - Bachelor's degree in any discipline; MBA in Operations or Supply Chain preferred - 0–1 year of experience; internships or academic exposure to logistics/supply chain advantageous - Basic understanding of warehouse and inventory processes - Knowledge of supply chain fundamentals - Proficiency in MS Excel and data entry - Familiarity with inventory tracking concepts (FIFO, stock rotation) - Ability to follow SOPs and operational guidelines - Strong attention to detail, coordination, and communication skills - Disciplined, proactive, and team-oriented mindset - Basic familiarity with Warehouse Management Systems (WMS), ERP systems (SAP, Oracle), barcode scanners is a plus

Special Requirements: - Willingness to work in warehouse or field environments - Ability to handle routine operational tasks independently after training - Focus on accuracy, process adherence, and timely task completion - Eagerness to learn and adapt in a fast-paced setting - No strategic decision-making or vendor negotiation responsibilities expected at this level Performance Metrics: - Inventory accuracy rate - Order processing turnaround time - Picking and packing error rate - On-time dispatch percentage - SOP adherence and compliance - Issue resolution time Career Progression: - Senior Warehouse Executive - Warehouse Supervisor / Team Lead - Warehouse Manager - Supply Chain / Operations Manager This role offers a foundational career path in logistics and supply chain management, with growth opportunities based on performance and skill development.